Diagnostic Turnaround Time:

• Standard Diagnostic: Average time: 3-5 Business Days
• Expedite Diagnostic: Average time: 1-2 Business Days *Repair time depends on availability of parts

Diagnostic/Repair Pricing

General Costs:

• Standard Diagnostic Fee: $50
• Expedite Diagnostic Fee: $50 (in addition to the Standard Diagnostic and/or Labor Fee)
• Labor Fee: $105 (includes Standard Diagnostic Fee)
• Storage Fee: $45/month after 30 days (see Repair Service Agreement)
• Virus/Malware Removal Fee: $95 (includes Standard Diagnostic Fee)
• Recovery/Transfer Fee: $95.00 for under 20GB of data and $175 for  20GB of data and above.
• Placing internal harddrive into a hard drive enclosure fee is $90

Pick-up & Delivery Service

RT’s Computer Repair is offering a new pick-up and delivery service available only to the Lincoln aria. Drop-off and pick-up times may be scheduled Monday to Friday, 8:30am – 3:30pm. Please note that a $50 service fee for pick-up and delivery will be charged in addition to all general repair fees. The service would proceed as follows:

• A Hardware Repair representative will arrive at your location to pick up the equipment in need of repair. (Please have the equipment unplugged and ready for transport prior to the representative’s arrival.)
• The equipment will be brought to our Service Center.
• Technicians will diagnose the equipment and send a quote for possible repair to the customer.
• Once the customer approves the cost, technicians will proceed with the repair. (Please note that payment for repaired equipment must be paid for prior to the release of the unit back to the customer.)
• Once payment is received, a Hardware Repair representative will contact the customer to arrange a time for delivery of the repaired equipment.

Average time frame for diagnostics is 3-5 business days.

Please contact us at rob@rtscomputerrepair.com to schedule a suitable time for this service.

*To save yourself the pick-up and delivery fee, you may also visit RT’s Computer Repair in person.

Software/Hardware Installation Pricing

• Memory Install: $35
• Hardware Upgrade (Hard Drive, CD/DVD Drive, and Video Card): $45
• Operating System Install (Customer provides Licensed Copy): $135
• Microsoft Office Install (Customer provides Licensed Copy): $45

Laptop Rental (Approved use only)

• Daily: $25/Day
• Weekly (7 Calendar days): $75/week
• Monthly (30 Calendar Days): $275/month

Laptop will be whatever we have in stock at the time of rental.